The platform allows owners to choose among three standardized cancellation policies (flexible, moderate, and strict) that will be enforced to protect both renter and owner alike. each listed car and its confirmed on our site will clearly state the cancellation policy. renters may cancel and review any penalties by viewing their travel plans and then clicking ‘cancel’ on the appropriate reservation.
100% refund if canceled before 1 day
For example: say a renter booked a trip and their check-in date is on June 09th.
A full refund will be processed if a renter cancels a booking before 1 day
For example: if a renter cancels the booking on June 08th, a 100% refund will be processed.
If a renter cancels their booking on the check-in date, then the first day of the trip is non-refundable.
For example: if a renter cancels the booking on June 09th, the first day of the trip is non-refundable, and the rest will be refunded.
The accommodation fees for the days not spent will be returned if a renter checks in and decides to leave early.
For example: if a renter cancels the booking on June 10th, the first two days of the trip are non-refundable, and the rest will be refunded.